The store will continue to update. Please look forward to it! United States / United Kingdom/ Australia/Cananda. Your 100% satisfaction is very important to us.We have made improvements on the quality of our products, the packing methods and packing materials. Well, defectives and damages during transportation are still inevitable. We will do the real best to work out a reasonable solution for you. Anything we can help you with? We will respond within 24 hours. Natural crystal Some natural cracks belong to normal phenomenon.